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Dec 6, 2007 9:36 pm US/Central
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Woman Says Satellite TV Worker Took Computer
(WCCO)
When you pay someone to do work at
your home, you don't expect to have to watch their every move.
"I wish I would have seen a
story like this before he came into my house," said Jaime Adam, a theft
victim.
Adam invited a satellite TV worker into
her home and says he walked out with her home computer.
"Oh, it's horrible. This person
was in your home and this person was in your home when you were home," said
Adam.
Adam has no doubt that the guy who
put in a new satellite line to her Robbinsdale, Minn. basement walked out of the house with
her laptop computer.
"All I could see was the power
cord lying behind the table," she said.
Gone were tons of pictures of her
2-year-old daughter and 6-month-old son, all while she sat upstairs, leaving
the service tech alone.
"My initial thought was ... I
absolutely don't want to believe it. You know, I'm like, it's a DIRECTV person.
I've had DIRECTV for how long? They show up in a van -- it's a big company.
This kind of stuff doesn't happen," she said.
However, the guy who came to Jamie's
house didn't work for DIRECTV. Like many
people who come into our homes to fix our cable or telephones, the tech was a private
contractor.
"When I saw the name, it wasn't
DIRECTV ... I actually asked him about it, I said, 'So, are you from around
here?'" said Adam.
The man works for a company called
Premiere Satellite Oklahoma.
Adam said DIRECTV gave her the
brush-off, when she called to report the stolen laptop.
WCCO-TV got better results.
"Actually within an hour of
you, WCCO, contacting DIRECTV, I had two different voicemails," said Adam.
Now, Premiere and DIRECTV said they're
investigating and pledge to pay her back.
Adam said her next service call will
be different.
"Oh I will hover, from now on, that's
my biggest lesson," said Adam.
WCCO-TV contacted DIRECTV and in a
written statement the company said it's "... working to get to the
bottom of the issue."
(© MMVIII, CBS Broadcasting Inc. All Rights Reserved.)