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HealthPartners Launches Service For Smart Phones

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HealthPartners Launches Service For Smart Phones

MINNEAPOLIS (WCCO) ― HealthParners has launched a new mobile service they hope will help guide smart phone users to health care with greater ease.

The company announced on Wednesday the mobile service, which can be accessed at healthpartners.com/mobile.

The service features a way to easily access directions to nearby clinics and hospitals anywhere in the country. It also contains easy-to-find phone numbers, 24-hour CareLine nurse support and other member services.

"Mobile access to health care information is critical to improving the overall experience we want to achieve with our customers," said Scott Aebischer, HealthPartners senior vice president for customer services and product innovation. "We've had an extremely positive response to our Online Patient Services, which give patients online access to test results, immunization records and the ability to make appointments via the Web, and to our health plan online explanation of benefits."

HealthPartners also announced they are planning to test other secure smart phone services early next year, including a program that would allow patients to contact their care managers through two-way messaging. They plan on testing the program with women who have high-risk pregnancies and also patients with chronic conditions who are away from the hospital.

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